:root{color-scheme:light;--sand-light: #e3d6c4;--sand-mid: #dccebb;--sand: #d2c0a8;--surface: #ebe0d1;--border: #cfbca4;--primary: #568577;--primary-dark: #406c60;--primary-deep: #345c51;--primary-soft: #93b8aa;--primary-light: #cadcd1;--primary-pale: #d2e1d8;--footer: #33504a;--footer-text: #d9e6e0;--accent: #eab8bd;--accent-dark: #b35f6c;--accent-deep: #8a4350;--accent-light: #efd6d8;--text: #4a3f36;--muted: #645a51;--muted-dark: #554b43;--bg: var(--sand-light);--surface-2: var(--sand-mid);--border-strong: #bea88d;--text-2: var(--muted-dark);--sidebar: var(--sand);--sidebar-text: var(--text);--sidebar-active: var(--primary-light);--bubble-in: var(--surface);--bubble-agent: var(--bubble-in);--bubble-bot: var(--bubble-in);--note: #ecdcb2;--note-soft: #ece0c3;--note-border: #cfb169;--series-1: var(--primary);--series-1-hover: var(--primary-dark);--chart-grid: #d3c4b0;--chart-axis: #bba68c;--chart-tick: #645a51;--ink: #3a312a;--good-soft: #d1e1c4;--good-border: #b5cba4;--good-text: #3b6a2c;--warning-soft: #ebd8aa;--warning-border: #dcbd76;--warning: #d9a441;--warning-text: #7a5418;--critical-soft: var(--accent-light);--critical-border: #d9a9b0;--critical: #c4566a;--critical-strong: #a8434f;--critical-text: #8f3a48}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:14px;color:var(--text);background:var(--bg)}button{font:inherit;cursor:pointer}input,select,textarea{font:inherit;color:inherit;border:1px solid var(--border-strong);border-radius:8px;padding:9px 10px;background:var(--surface)}input:focus,select:focus,textarea:focus{outline:3px solid var(--primary-soft);border-color:var(--primary)}input:disabled,select:disabled,textarea:disabled{background:var(--surface-2)}label{display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--text-2);font-weight:500}.muted{color:var(--muted)}.small{font-size:12px}.splash{display:grid;place-items:center;height:100%;color:var(--muted)}button:disabled{opacity:.5;cursor:not-allowed}button.primary{background:var(--primary);color:#fff;border:0;border-radius:8px;padding:9px 16px;font-weight:600}button.primary:hover:not(:disabled){background:var(--primary-dark)}button.ghost{background:transparent;border:1px solid var(--border-strong);border-radius:8px;padding:7px 12px;color:var(--text-2)}button.ghost:hover:not(:disabled){background:var(--surface-2)}button.ghost.small{padding:4px 8px;font-size:12px}button.success{background:var(--good-soft);color:var(--good-text);border:1px solid var(--good-border);border-radius:8px;padding:7px 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p{margin:0}.contact-history ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.contact-history li{display:grid;grid-template-columns:auto 1fr auto;gap:8px;align-items:center;font-size:12px}.toasts{position:fixed;right:16px;top:16px;display:flex;flex-direction:column;gap:8px;z-index:50}.toast{border:0;border-radius:10px;padding:12px 14px;max-width:360px;text-align:left;box-shadow:0 10px 24px #00000026;font-weight:500}.toast.warn{background:var(--warning-soft);color:var(--warning-text);border-left:4px solid var(--warning)}.toast.danger{background:var(--critical-soft);color:var(--critical-text);border-left:4px solid var(--critical)}.simulator{height:100%;overflow:auto;display:flex;gap:32px;padding:24px;justify-content:center;align-items:flex-start;flex-wrap:wrap}.sim-help{width:min(360px,100%);display:flex;flex-direction:column;gap:12px}.sim-help h2{margin:0}.sim-help p{margin:0;line-height:1.5}.phone{width:360px;max-width:100%;height:min(720px,calc(100vh - 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a{color:#027eb5;font-weight:500}.phone-actions{display:flex;flex-direction:column;border-top:1px solid #eef0ef;margin-top:4px}.phone-actions button{background:transparent;border:0;border-bottom:1px solid #eef0ef;color:#027eb5;padding:8px;font-weight:500}.phone-actions button:last-child{border-bottom:0}.phone-sheet{position:absolute;left:0;right:0;bottom:0;max-height:75%;overflow-y:auto;background:#fff;border-radius:16px 16px 0 0;box-shadow:0 -10px 30px #0003;padding:12px;z-index:5}.sheet-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.sheet-section-title{font-size:12px;color:#008069;font-weight:600;margin:8px 0 4px}.sheet-row{width:100%;text-align:left;background:transparent;border:0;border-bottom:1px solid #f0f2f1;padding:10px 4px;display:flex;flex-direction:column;gap:2px}.sheet-row:hover{background:#f6f8f7}.sheet-row small{color:#6b7280}.phone-composer{display:flex;gap:6px;padding:8px;background:#f0f2f5}.phone-composer input{flex:1;border-radius:999px;border:0;padding:10px 14px}.phone-composer .primary{border-radius:50%;width:40px;height:40px;padding:0}.phone-composer .ghost{border:0;padding:6px}.dashboard{height:100%;overflow-y:auto;padding:20px 24px 40px;display:flex;flex-direction:column;gap:16px}.dash-filters{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.dash-content{display:flex;flex-direction:column;gap:16px;transition:opacity .2s}.dash-content.refreshing{opacity:.6}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:16px 18px}.card h2{font-size:15px;margin:0 0 4px}.card p{margin:4px 0 0}.dash-hero{display:flex;flex-direction:column;gap:6px}.hero-value{font-size:56px;font-weight:600;line-height:1.05}.hero-notes{display:flex;gap:16px;flex-wrap:wrap;align-items:center;font-size:13px}.stat-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:12px}.stat-tile{background:var(--surface);border:1px solid 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